Seric
Systems respect your privacy and are committed to protecting
it. Seric Systems provides this Privacy Statement to inform
you of our privacy policy and practices and of the choices
you can make about the way your information is collected
and used. We've structured our web site so that, in general,
you can visit Seric Systems on the web without identifying
yourself or revealing any personal information. To make
this notice easy to find, we make it available on our
homepage and at the bottom of every web page.
This privacy statement applies to all Seric Systems-owned
web sites and domains.
Notice
Seric Systems uses personal information
to better understand your needs and interest and provide
you with better service. Once you choose to provide us
with personal information, you can be assured that it
will only be used to support your customer relationship
with Seric Systems. We take seriously the trust you place
in us, and will not sell, rent or lease your personally
identifiable information to others. This privacy statement
covers personally identifiable information, anonymous
data collection and aggregate reporting. Personally identifiable
information is any information that is associated with
your name or personal identity. Anonymous (non-personal)
information is data about usage and service operation,
reported in aggregate, which is not associated to a specific
personal identity. Aggregate information is data collected
and summarized for a broad category of customers or Seric
Systems services.
What we collect
On some
web pages, you can order products or services, make information
requests, subscribe to marketing or support materials,
or register yourself or your products. The types of personal
information you provide to us on these pages may include
name, address, phone, email address, user IDs and passwords,
billing information, transaction, credit card information
and contact preferences. To personalize our web sites,
services or communications and improve our products and
services, we may also ask you to provide us with information
regarding your personal or professional interests, demographics,
and experiences with our products or services. Providing
this additional information is optional. Seric Systems
do not use cookies and web beacons on our web site Seric
Systems does not knowingly collect information from children
under the age of 16 and Seric Systems products and services
do not target information to children under 16. Seric
Systems committed to protecting the privacy needs of children
and we encourage parents to take an active role in your
child's online activities and interests. If you apply
for a job at Seric Systems, you provide your email address,
educational and employment background, and job interest
data. You may chose to submit your name when registering
or remain anonymous. Seric Systems will not use personal
data submitted as part of the job application process
for any other purpose.
How we use it
Seric Systems uses your information
to help us understand your needs and interests and provide
you with better services. Specifically, we use your information
to help you complete a transaction or order, to communicate
with you, to provide service and support, to update you
on services and benefits, to personalize promotional offers
and to personalize some of our web pages. Occasionally
we may also use your information to contact you for market
research regarding Seric Systems products or services.
We will give you the opportunity to opt-out of market
research and customer surveys. Credit card information
is used only for payment processing and fraud prevention,
and is not used for other purposes. Data collected online
may also be combined with information you provide through
other sources such as product registration, call centres
or public events such as trade shows or seminars. Anonymous
(non-personal) data is aggregated for reporting about
Seric Systems web site usability, performance, and effectiveness.
It is used to improve the customer experience, usability
and site content.
Who we share it with
Seric Systems will not sell,
rent, or lease your personally identifiable information
to others. Seric Systems will not share your personal
information with a business partner or any unrelated third
party company unless you give your permission. Your permission
will be requested when you submit your information.
Choice
You can subscribe to receive
some product-specific and service-specific information,
which may include new product information, special offers
or possibly an invitation to participate in market research.
We give you a choice regarding receiving communications
by postal mail, email and telephone. You can make or change
your choices at the data collection point or send us a
message as described in "Contacting us" below. We will
make every effort to honour your preferences. This option
does not apply to communications for the purpose of administering
order completion, contracts, support or driver updates.
Seric Systems will not sell, rent or lease your personally
identifiable information to unrelated third party companies.
Some Seric Systems services are linked with those from
other unrelated third party companies, some which offer
you the option to share personal data you give with both
Seric Systems and the third party. We will not share your
personal information with those third party companies
unless you make that choice. Links provided on Seric Systems
to third party web sites are provided as a convenience
and Seric Systems does not control those sites or their
privacy practices, which may differ from ours. Seric Systems
does not endorse or make any representations about them.
We encourage you to review the privacy policy of any company
before submitting your personal information. The personal
data you choose to give to unrelated third parties is
covered by their privacy policies, not the Seric Systems
Privacy Policy. Some third-party companies may choose
to share their personal data with Seric Systems; that
sharing is governed by that third-party company's privacy
policy.
Onward Transfer
Personal data given to Seric
Systems may be transferred across country borders for
the purposes of data consolidation, storage and simplified
customer information management. The practices which govern
this data movement are described in our commitments in
the Choice and Security sections of this privacy statement.
Access & Accuracy
Seric Systems strives to keep
your personally identifiable information accurate. We
have put in place managerial data standards review processes
and technological tools to maintain customer data accuracy.
We will provide you with access to view and change your
information, including making every effort to provide
you with online access. To protect your privacy and security,
we will also take reasonable steps to verify your identity,
such as a password and user ID, before granting access
to your data. Certain areas of Seric Systems web site
may limit access to specific individuals through the use
of passwords and other personal identifiers. The most
effective way to view and change your personal information
is to return to the web page where you originally submitted
your data and follow the instructions on that web page
or send us a message as described in "Contacting us" below.
Data access is also available upon request.
Security
Seric Systems is committed to
ensuring the security of your information. To prevent
unauthorized access or disclosure, maintain data accuracy
and ensure the appropriate use of the information, Seric
Systems has in place appropriate physical, managerial
procedures to safeguard the information we collect.
Contacting us
We value your comments and opinions.
If you have comments or questions about our privacy policy,
please complete the web form found after clicking on "Contact
Us"