policy
Seric Systems privacy statement

 

 

Seric Systems respect your privacy and are committed to protecting it. Seric Systems provides this Privacy Statement to inform you of our privacy policy and practices and of the choices you can make about the way your information is collected and used. We've structured our web site so that, in general, you can visit Seric Systems on the web without identifying yourself or revealing any personal information. To make this notice easy to find, we make it available on our homepage and at the bottom of every web page.

This privacy statement applies to all Seric Systems-owned web sites and domains.


Notice

Seric Systems uses personal information to better understand your needs and interest and provide you with better service. Once you choose to provide us with personal information, you can be assured that it will only be used to support your customer relationship with Seric Systems. We take seriously the trust you place in us, and will not sell, rent or lease your personally identifiable information to others. This privacy statement covers personally identifiable information, anonymous data collection and aggregate reporting. Personally identifiable information is any information that is associated with your name or personal identity. Anonymous (non-personal) information is data about usage and service operation, reported in aggregate, which is not associated to a specific personal identity. Aggregate information is data collected and summarized for a broad category of customers or Seric Systems services.

What we collect

On some web pages, you can order products or services, make information requests, subscribe to marketing or support materials, or register yourself or your products. The types of personal information you provide to us on these pages may include name, address, phone, email address, user IDs and passwords, billing information, transaction, credit card information and contact preferences. To personalize our web sites, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional. Seric Systems do not use cookies and web beacons on our web site Seric Systems does not knowingly collect information from children under the age of 16 and Seric Systems products and services do not target information to children under 16. Seric Systems committed to protecting the privacy needs of children and we encourage parents to take an active role in your child's online activities and interests. If you apply for a job at Seric Systems, you provide your email address, educational and employment background, and job interest data. You may chose to submit your name when registering or remain anonymous. Seric Systems will not use personal data submitted as part of the job application process for any other purpose.

How we use it

Seric Systems uses your information to help us understand your needs and interests and provide you with better services. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some of our web pages. Occasionally we may also use your information to contact you for market research regarding Seric Systems products or services. We will give you the opportunity to opt-out of market research and customer surveys. Credit card information is used only for payment processing and fraud prevention, and is not used for other purposes. Data collected online may also be combined with information you provide through other sources such as product registration, call centres or public events such as trade shows or seminars. Anonymous (non-personal) data is aggregated for reporting about Seric Systems web site usability, performance, and effectiveness. It is used to improve the customer experience, usability and site content.

Who we share it with

Seric Systems will not sell, rent, or lease your personally identifiable information to others. Seric Systems will not share your personal information with a business partner or any unrelated third party company unless you give your permission. Your permission will be requested when you submit your information.

Choice

You can subscribe to receive some product-specific and service-specific information, which may include new product information, special offers or possibly an invitation to participate in market research. We give you a choice regarding receiving communications by postal mail, email and telephone. You can make or change your choices at the data collection point or send us a message as described in "Contacting us" below. We will make every effort to honour your preferences. This option does not apply to communications for the purpose of administering order completion, contracts, support or driver updates. Seric Systems will not sell, rent or lease your personally identifiable information to unrelated third party companies. Some Seric Systems services are linked with those from other unrelated third party companies, some which offer you the option to share personal data you give with both Seric Systems and the third party. We will not share your personal information with those third party companies unless you make that choice. Links provided on Seric Systems to third party web sites are provided as a convenience and Seric Systems does not control those sites or their privacy practices, which may differ from ours. Seric Systems does not endorse or make any representations about them. We encourage you to review the privacy policy of any company before submitting your personal information. The personal data you choose to give to unrelated third parties is covered by their privacy policies, not the Seric Systems Privacy Policy. Some third-party companies may choose to share their personal data with Seric Systems; that sharing is governed by that third-party company's privacy policy.

Onward Transfer

Personal data given to Seric Systems may be transferred across country borders for the purposes of data consolidation, storage and simplified customer information management. The practices which govern this data movement are described in our commitments in the Choice and Security sections of this privacy statement.

Access & Accuracy

Seric Systems strives to keep your personally identifiable information accurate. We have put in place managerial data standards review processes and technological tools to maintain customer data accuracy. We will provide you with access to view and change your information, including making every effort to provide you with online access. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of Seric Systems web site may limit access to specific individuals through the use of passwords and other personal identifiers. The most effective way to view and change your personal information is to return to the web page where you originally submitted your data and follow the instructions on that web page or send us a message as described in "Contacting us" below. Data access is also available upon request.

Security

Seric Systems is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy and ensure the appropriate use of the information, Seric Systems has in place appropriate physical, managerial procedures to safeguard the information we collect.

Contacting us

We value your comments and opinions. If you have comments or questions about our privacy policy, please complete the web form found after clicking on "Contact Us"